Refund policy

At PlayZone.pk, your satisfaction comes first.
If you receive a wrong, damaged, or faulty product, you can request a return or exchange within 24 hours of delivery.

Eligibility

  • Product must be unused and in original packaging

  • Provide order number + product photos

  • Refunds are issued via bank transfer or store credit

Non-Returnable Items

  • Used toys

  • Clearance items

  • Customized products

For quick support: playzone.pkofficial@gmail.com